Quality Assurance Engineer

About Veeco
You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access the world’s collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us. 

We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world’s leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.

We’re looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers.

Overview

Veeco is seeking a Quality Assurance Engineer to support both Supplier Quality Engineering and Product Quality Engineering. The position will connect supplier performance with factory and field quality to drive end-to-end improvements across complex electromechanical systems used in semiconductor manufacturing.

Reporting to the Supplier Quality Manager and based in Penang, Malaysia, this role will lead structured problem solving, supplier qualification and development, product and process risk mitigation, and cross-functional corrective actions. The successful candidate will be a collaborative, data-driven problem solver who can develop a strong technical understanding of Veeco products, influence internal and external stakeholders, and convert quality data into measurable business and customer improvements.

Responsibilities

Supplier Quality Engineering

• Apply supplier quality engineering best practices to improve part quality, reduce cost of poor quality, and support cost-down initiatives in partnership with Supply Chain and Engineering.

• Participate in cross-functional supplier management teams responsible for supplier and contract manufacturer selection, qualification, performance, and improvement.

• Develop supplier quality improvement plans; perform supplier and contract manufacturer audits; drive closed-loop corrective actions; and report supplier quality metrics.

• Work with suppliers to develop, execute, and audit Product Quality Plans for critical parts, including process flows, pFMEAs, Control Plans, Measurement System Analysis, and Statistical Process Control.

• Use supplier audit and assessment methods to establish performance baselines, identify risks, and drive sustainable improvements with key suppliers.

• Partner with Design and Manufacturing Engineering to review specifications, engineering drawings, redlines, GD&T, inspection methods, and critical-to-quality requirements.

• Develop and deploy supplier risk mitigation strategies during pre-production and New Product Introduction phases to support successful product launches.

• Manage quality risks associated with supplier material, design, and process changes, including change notifications, qualification activities, and customer requirements as applicable.

• Ensure suppliers implement and maintain effective copy-exact, configuration management, and change-control processes.

• Define and improve supplier outgoing and Veeco incoming inspection strategies to prevent supplier defects from affecting manufacturing operations.

• Use SPC and supplier performance data to identify process variation, prioritize improvement opportunities, and improve process control.

• Improve the efficiency and effectiveness of supplier quality processes through automated data management and information systems.

Product Quality Engineering

• Lead cross-functional teams across Engineering, Operations, Supply Chain, Supplier Quality, and Field Service to contain, investigate, and resolve quality issues affecting complex electromechanical systems.

• Lead structured root cause analysis and continuous improvement using methods such as 8D, 5-Whys, Fishbone/Ishikawa analysis, FMEA, and CAPA.

• Analyze production, installation, service, and field data to identify trends, determine root causes, and implement effective corrective and preventive actions.

• Maintain and report KPIs and quality dashboards aligned with program, site, and company objectives.

• Partner with suppliers, Supplier Quality Engineering, and internal technical teams to apply failure analysis learnings to product reliability and customer satisfaction improvements.

• Summarize failure analysis results, risks, corrective actions, and recommendations for technical teams and management.

• Improve quality-related documentation, including SOPs, drawings, work instructions, inspection plans, Control Plans, and other manufacturing or quality records.

• Communicate findings and recommendations clearly to technical and non-technical audiences, both verbally and in writing.

Shared Leadership and Collaboration

• Build effective relationships with suppliers, contract manufacturers, and internal stakeholders across different functions, regions, and cultures.

• Lead and influence teams without direct authority, establish accountable ownership, and maintain urgency through issue closure.

• Balance preventive risk mitigation with timely containment and corrective action in a fast-paced, changing environment.

• Demonstrate strong organization, initiative, attention to detail, sound judgment, and a bias for action.

Qualifications

• Bachelor's degree in Mechanical, Electrical, Industrial, Manufacturing, Quality Engineering, or a related technical field.

• Minimum of five years of relevant experience in Supplier Quality Engineering, Product Quality Engineering, Manufacturing Engineering, or a related quality role; five to eight or more years is preferred for this level.

• ASQ Certified Supplier Quality Professional (CSQP), Certified Quality Engineer (CQE), Certified Manager of Quality/Organizational Excellence (CMQ/OE), Quality Auditor, or Lead Auditor certification is preferred.

• Six Sigma Green Belt or Black Belt certification is preferred.

Knowledge, Skills & Abilities

• Experience in capital equipment, semiconductor equipment, high-technology manufacturing, or another complex electromechanical environment is strongly preferred.

• Experience working with suppliers and internal stakeholders across Asia and other global regions.

• Demonstrated ability to identify root causes and implement effective, sustainable corrective actions.

• Strong analytical and problem-solving skills, including practical knowledge of statistics and data analysis.

• Strong understanding of engineering drawings, GD&T, and common metrology and inspection methods for mechanical, electromechanical, and electronic components.

• Working knowledge of 8D, FMEA, 5-Whys, Fishbone/Ishikawa analysis, SPC, MSA, Control Plans, CAPA, and supplier auditing.

• Proficiency in Microsoft Office. Experience with Excel, Minitab, Power BI, Sigma Solutions, or similar data analysis and visualization tools is a plus.

• Familiarity with SAP ERP Quality and Service modules.

• Familiarity with agile methodologies such as Scrum or Kanban.

• Excellent written and verbal communication skills, with the ability to tailor messages to suppliers, technical teams, customers, and management.

• Ability to work autonomously, manage competing priorities, and influence effectively in a collaborative, agile environment.

• Comfort working in iterative product development cycles and adapting to changing priorities.

• Eagerness to learn and grow in a high-tech, precision-driven industry.

• Ability to travel domestically and internationally approximately 30%.

Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities.

Notice to Applicants:
All communication about open positions and hiring will come from someone with a @veeco.com email address. You will always have multiple interviews and meet several team members (in-person or virtually) before we present an offer. We may also check references or conduct a background investigation as part of the offer process. We will never ask you for money for any reason, especially to send equipment or for pre-employment training. If you have any questions or concerns, or if someone has reached out to you and you think it might be a scam, please get in touch with us at recruiting@veeco.com.