Senior Quality Engineer

About Veeco
You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access the world’s collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us. 
 

We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world’s leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.
 

We’re looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers.

Overview:

Veeco is looking for a Senior Quality Engineer to join our Quality and Customer Experience organization to drive continuous improvement initiatives, support operational effectiveness, and support new product introduction as we meet and exceed the challenging requirements of our customers. As a Senior Quality Engineer, you will drive a systems approach into critical quality processes, consistent with the expectations of customers in the semiconductor industry and ISO 9001:2015. You will work closely with cross-functional teams, including product development, manufacturing, and supply chain to ensure quality for new and existing products.  Additionally, you will be expected to deploy and utilize key performance metrics to monitor, identify and drive opportunities for improvement at both a product and process level. Reporting to the Senior Manager Product Quality, this position will engage across the broad spectrum of quality operations with the right candidate being a self-motivated individual with strong communication skills who thrives in a fast-paced environment where the development of practical business processes enables data-based decision making is valued. If you are experienced driving a systems approach while enabling product quality and customer satisfaction improvements as a change agent for a high technology capital equipment manufacturer and are motivated by challenge, then this position may be right for you. 

Responsibilities: 

• Implement and utilize key performance metrics to enable continuous improvement. Conduct trend analysis, execute and drive analytical problem solving, recommend and implement corrective actions and lead root cause failure analysis teams.
• Ensure that new products meet our quality standards and customer requirements. Work closely with cross-functional teams, including product development, manufacturing, and supply chain to ensure the quality of new products.
• Develop and implement quality plans for new product introduction, including risk management and quality control, and quality assurance activities.
• Conduct quality reviews and assessments of new products, including design reviews, process validations, and supplier audits.
• Investigate and resolve quality issues, including product non-conformities, customer complaints, and supplier quality issues. Lead and support cross-functional teams, working collaboratively to solve critical quality issues.
• Develop and maintain systems and processes that meet ISO9001:2015 and semiconductor industry requirements utilizing quality tools including internal audits, six sigma process improvement techniques, and problem-solving methodologies
• Support customer satisfaction activities including customer corrective action requests. Drive associated corrective and preventive actions to timely and effective resolution
• Partner effectively with key suppliers and contract manufacturers to leverage failure analysis into improvements that benefit both Veeco performance and the customer experience
• Provide written and verbal reports to update leadership on the status of top quality issues, key performance metrics, customer satisfaction improvement initiatives, and quality system performance
• Understand influences on warranty and reduces their impact on cost and customer satisfaction
• Support corporate quality improvement initiatives as needed at other Veeco sites

Qualifications:

• Minimum of 8 years of related experience with a Bachelor’s degree or 6 years with a Master's Degree (Industrial, Mechanical, Electrical, Reliability Engineering or equivalent)
• Capital equipment manufacturing experience especially in the semiconductor industry is highly preferred

Knowledge, Skills, and Abilities

• Proficient in Microsoft Office applications
• Demonstrated proficiency in utilizing Statistical Analysis Techniques and Quality Tools such as (Gauge R&R, Capability studies, SPC, FMEA, pFMEA, Fish-Bone Analysis, 8D problem solving, etc.)
• Strong verbal and written communication skills with a history of positive engagements with suppliers and customers
• Disciplined and effective problem solving and influence skills proven through experience leading process and product improvement teams 
• Experience with SAP quality and service modules is a plus
• Certified Six Sigma Black Belt or Master Black Belt preferred 
• Ability to travel domestic & internationally approximately 10%

The expected salary range for this position is $104,072.00 - $131,823.90 + bonus + benefits. When determining your pay, we will consider your location, experience, and other job-related factors. If your salary requirements are higher than the advertised range and you remain interested in career opportunities with Veeco, we encourage you to apply or email your resume to recruiting@veeco.com.

Veeco is an Equal Opportunity/Affirmative Action Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability, or any other characteristics protected by applicable federal, state or local law.