Senior Sales Account Manager-China

About Veeco
You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access the world’s collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us. 
 

We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world’s leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.
 

We’re looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers.

Overview

The Senior Sales Account Manager will be responsible for maximizing Veeco’s sales volume and building influential relationships with customers. Reporting directly to the Vice President & General Manager, China, the Senior Sales Account Manager will manage and coordinate all sales activities and has the sales responsibility for the company’s capital equipment sales for the assigned products and customers. In addition, this role is responsible for supporting business unit strategies for growing services revenue and will align and coordinate the efforts of appropriate resources within both Veeco and the customer in order to maximize customer satisfaction. The primary role is to attain sales goals by developing sales, increasing product market share, establishing and enhancing relationships with customers, and maximizing customer satisfaction without sacrificing profitability. 

Responsibilities

• Responsible for overall sales performance for the assigned customer accounts in China, including, sales planning; customer management; channel partner management; lead follow-up; prospecting; advocating negotiating and exceeding sales goals
• Propose Veeco product solutions in line with customer requirements and driving customer specification review
• Voice of the Customer - successfully translate customer needs and requests to the Product Lines for product enhancements, performance and support
• Accurate reporting and submission of monthly and quarterly rolling sales forecasts
• Regularly updating and maintaining pertinent sales contacts, opportunities and forecasts in sales force
• Proactively working with Global Service and Support for customer satisfaction.
• Improve sales volume and market share by keeping current with industry, such as supply and demand, changing trends, economic indicators, competition, and market research analysis
• Generate and submit regular reports to update Vice President & General Manager on business activity and results
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies
   

Qualification

• B.S. Degree is required, M.S. Degree is preferrable (with major in Engineering or Materials Science)
• At least 8 years of capital equipment experiences in Semiconductor, Compound Semiconductor, or other related industries. 
   

Knowledge, Skills & Abilities

• Proven track of recognized performance records from sales related business activities in capital equipment companies
• Strong technical know-how, business presentation, negotiation, analysis and communication skills
• Highly analytical with strong attention to detail
• Strong interpersonal, influencing (at all levels) and persuasive skills
• Self-starter; can work both independently and as a team player
• Mature and resilient, can work under pressure and effectively manages competing priorities
• High standard on business integrity
• Excellent verbal and written communication skills in both Mandarin and English
• Domestic and international travel required

Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities.