Senior Product Applications Engineer

About Veeco
You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access the world’s collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us. 

We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world’s leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.

We’re looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers.

Overview

Veeco’s Japan location is seeking a technically sound Senior Applications Engineer to support application, process optimization and R&D projects with customers. Veeco is well-positioned with great teams, core technologies, and a strong entrepreneurial culture that supports new product development.

The main objective of this role is to support customer requests, run customer demos, improve customer process, and involve in research and development projects. The application engineer will also discover new opportunities for Veeco to add value to, either through new product development or existing product enhancements around our core technology. In this role, the applications engineer interfaces with customers, consultants, marketing, sales, service, manufacturing, and supply chain.

Responsibilities

• Engages closely with customer to develop applications and process performance on ion beam deposition and etch; drives relevant ion beam learning and demos needed to applications development.
• Develops and maintains best known methods (BKM) for process control and optimization, process development and continuous improvement. Drive adoption of BKMs and new applications
• Maintains a working knowledge of ion beam systems process, hardware and relevant diagnostics; Plans, implements and controls measure to enhance system performance.
• Solves process problems in straightforward situations and when needed reach out to service and engineering teams and drive to solution.
• Presents technical aspects of products to customers and sales channels.
• Provides on-the-job training, education, and assistance to fellow team members both within the local team, company, for customers and partners.
• Works as a member of a cross-functional team with service and sales personnel within Asia Pacific region and the product, marketing, and engineering teams in the US for company product lines to support revenue requirements.
• Communicates and participates in technical trainings regularly with product lines to enhance the professional knowledge and to gather up-to-date product information
• Checks and approves operational quality of system equipment.  Instructs customers in the operation and maintenance of the system.

Qualifications

• BS degree and at least 8 years of related experience in thin film technologies or related equipment, or an MS degree in engineering, physics or chemistry and at least 5 years of related experience, or a PhD degree in engineering, physics or chemistry. At least 2 years of experience with customer support or management is preferred. An equivalent combination of training and experience may be considered.
• Must be able to travel to the USA and within the Asia region ~30% of the time.

Knowledge, Skills & Abilities

• Semiconductor device knowledge and module process, process integration experience in logic and/or memory fabrication preferred.
• Understanding of thin film deposition process and hardware is desirable.
• A positive team player, self-motivated with strong analytical skills.
• Experience in customer management is required
• Clear communication, good spoken and written communication skills in English

Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities.

Notice to Applicants:
All communication about open positions and hiring will come from someone with a @veeco.com email address. You will always have multiple interviews and meet several team members (in-person or virtually) before we present an offer. We may also check references or conduct a background investigation as part of the offer process. We will never ask you for money for any reason, especially to send equipment or for pre-employment training. If you have any questions or concerns, or if someone has reached out to you and you think it might be a scam, please get in touch with us at recruiting@veeco.com.